Effective Date: July 28, 2026

1. Who We Are

Core Molecular Solutions (“Company,” “we,” “us,” or “our”) operates the website https://coremolecularsolutions.com. We are committed to protecting the privacy, confidentiality, and security of the personal and institutional information collected through our online platform.

2. Information We Collect

We collect information necessary to process orders, verify researcher compliance, and provide customer support:

• Account & Order Data: When you register an account or place an order, we collect your name, business/institutional name, billing address, shipping address, email address, and phone number.
• Payment Information: All payment transaction details are processed through secure, PCI-compliant payment gateways. Core Molecular Solutions does not store sensitive payment card numbers or credit card CVVs on our servers.
• Technical & Browsing Data: We automatically collect standard technical logs, including IP addresses, browser user agent strings, device types, and operating systems to prevent fraud and maintain site security.

3. Cookies & Analytical Tracking

Our website utilizes cookies to ensure proper checkout functionality, account session persistence, and optimal site navigation:

• Session Cookies: Temporary cookies set upon visiting login and checkout pages to verify browser compatibility and maintain active shopping carts.
• Account Cookies: Used when logging into an account to remember user settings and credentials securely.

4. How We Use & Share Your Information

We strictly limit the sharing of your personal data. We do not sell, rent, or trade customer information. Data is shared exclusively under the following circumstances:

• Fulfillment & Logistics: Shipping details are shared with verified shipping carriers (USPS, UPS) solely to deliver orders.
• Fraud Prevention & Verification: Transaction metadata may be screened via automated anti-fraud security tools and payment processors to safeguard against unauthorized activity.
• Legal Compliance: We may disclose information if required by law, subpoena, or government order to maintain institutional compliance.

5. Data Retention & Account Security

For registered users, personal information provided in user accounts is stored securely. Account holders can view, edit, or delete their profile information at any time (excluding username changes). Order transaction history and billing records are retained as required by law for administrative, accounting, and tax compliance purposes.

6. Your Rights Over Your Data

If you have an registered account on this site or have completed purchases, you may request an exported file of the personal data we hold about you. You may also request that we erase personal data held in our active databases, excluding any records we are legally mandated to retain for administrative, regulatory, or audit purposes.

7. Contact Information

For questions regarding this Privacy Policy or to submit a data management request, please contact us via our official contact page or support email.